delivery information
Orders are sent using a fully tracked service, with free delivery on orders over £50.
Estimated delivery time after despatch:
• Royal Mail Tracked 48: 2 working days
Items are sent with a fully tracked service, with free delivery for orders over £150.
(More economical rates are available on smaller orders if you are happy to use a standard untracked service).
Estimated delivery time after despatch:
• 3 - 8 working days
(untracked service may take a little longer).
Please be sure to provide your phone number at checkout to avoid any delays with customs.
*** NEW EU TARIFF ***
Purchasing goods from outside of the EU now incurs additional tariffs.
I will not be will not be collecting the tariff at the point of sale, so you will be required to pay upon delivery of your order. Please make yourself aware of these changes and only place an order if you are willing to pay the extra costs.
Germany - sincerest apologies, I'm not currently able to accept orders from Germany as postal operators require the tariffs to be paid by the seller, but I have no way of accurately collecting this money at the point of sale. However, you are welcome to purchase via my Etsy store.
IMPORTANT
Any customs, VAT, import duties or tariffs levied once a package has reached the destination country are solely the customer's responsibility, and must be paid promptly to avoid goods being returned to the UK. It is the customer's responsibility to research your own country's import tax laws and thresholds before placing an order to avoid any unexpected costs.
KINDLY NOTE, ORDERS RETURNED DUE TO CUSTOMERS REFUSING TO PAY THESE FEES WILL NOT BE REFUNDED.
Items are sent with a fully tracked service, with free delivery for orders over £150.
(More economical rates are available on smaller orders if you are happy to use a standard untracked service).
Estimated delivery time after despatch:
• 5 - 15 working days
(untracked service may take a little longer).
Please be sure to provide your phone number at checkout to avoid any delays with customs.
IMPORTANT
Any customs, VAT or import duties levied once a package has reached the destination country are solely the customer's responsibility, and must be paid promptly to avoid goods being returned to the UK. It is the customer's responsibility to research your own country's import tax laws and thresholds before placing an order to avoid any unexpected costs.
Kindly note, orders returned due to customers refusing to pay these fees will not be refunded.
________________
*US CUSTOMERS*
A 10% tariff now applies to all products entering the US from the UK.
Prices shown online to US customers reflect this additional cost and the tariff will be paid at the point of creating the shipping label, so your package will be processed through US customs without issue.
On a positive note, Royal Mail lowered their delivery charges to the USA, so I have significantly reduced my delivery charges to reflect this.
Note, while the 'trump tariff' is paid, there may still be other tax/duties as normal, to be paid by the customer.